Help Center

FAQ

Shipping

When will my order ship?

How long will it take?

Do you ship internationally?

About Our Products

Are your products irradiated?

How long will one box last?

Some of your brands don’t contain DHA, but isn’t it very important for my baby’s brain health?

I read that some of these European Formulas contain palm and rapeseed oil. Are these safe for my baby?

Why do some European formulas contain Maltodextrin?

My friend has used stage 1 for the entire 1st year. Can I do the same?

Making A Bottle

Do I have to boil the water?

How Do I Prepare The Formula?

Is 1 scoop the same as 1 oz of water?

How quickly should mixed formula be used?

Can I pre-make formula for my baby’s daycare?"

When do your powdered formulas expire?

What’s the best way to store a can of powdered formula? How long will it last after it’s been opened?

What’s the best way to store a can of powdered formula? How long will it last after it’s been opened?

Holle

What’s the difference between Holle Lebenswert & Demeter?

Return Policy

How do I send a return?

Contacting Us

How do I reach you if I have questions on my order?

About Us

Are you a legitimate seller? How do I know I'm not receiving a fraudulent product?

Do you ever have sales?